Shipping & Delivery Policy

At La Rose, we are committed to delivering your special moments with care, precision, and punctuality. Please review our delivery policy to understand how we manage order processing and deliveries across India.

📦 Standard Delivery Timings

  • Regular Delivery Hours: 9:00 AM to 9:00 PM (Monday to Sunday)
  • Same-Day Delivery: Available for orders placed before 5:00 PM
  • Next-Day Delivery: Orders placed after 5:00 PM will be delivered the next day
  • Fixed-Time Delivery: Subject to availability and serviceable locations (extra charges may apply)

Valentine's Midnight Delivery: Timings between 10:00 PM and 1:00 AM

⏱️ Delivery Time Commitments


While we strive to deliver within your requested timeframe, specific time deliveries are not guaranteed, especially during peak occasions such as:

  • Valentine’s Day
  • Mother’s Day
  • Rakhi
  • Diwali
  • New Year’s Eve

We may face delays due to extreme weather, traffic conditions, strikes, or regional holidays. We appreciate your understanding in such situations.

📍 Shipping Locations

  • We currently deliver to all major cities and towns in India.
  • If your delivery address is non-serviceable, our team will contact you to reschedule or process a refund.

🚫 Non-Delivery Scenarios

La Rose will consider the order delivered and no refund will be issued in the following cases:

  • Incorrect delivery address provided by the customer
  • Recipient not available at the location
  • Recipient refusing to accept the order
  • Locked premises or unreachable contact number

Delivery made to gate/reception/neighbour as per customer instruction

📮 Courier Deliveries


For courier-based products (e.g., personalized gifts):

  • Delivery time: 3 to 9 business days depending on your pin code and product availability
  • Shipped via trusted courier partners like BlueDart, Delhivery, or India Post

📞 Customer Support


Need help with your delivery?
We're happy to assist you!

  • 📱 Call / WhatsApp: +91 81975 72776
  • 📧 Email: indumathishiv@gmail.com
  • 🕒 Support Hours: 9:00 AM – 9:00 PM (All days)

✅ Final Note


Your satisfaction is our priority. We go the extra mile to ensure your flowers and gifts arrive on time and in perfect condition. Thank you for choosing La Rose.